Privacy Policy

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

We inform you about the handling of your personal data when using our website. Personal data is all data by which you can be personally identified. The responsible party for data processing on this website within the meaning of the GDPR is chelsea-boutique.co.uk. For security reasons this website uses SSL/TLS encryption.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website for informational purposes only, we collect the data your browser transmits to our server (server log files): visited website, date and time of access, amount of data sent, referrer, browser used, operating system, and IP address (anonymized where applicable). Processing is based on Art. 6(1)(f) GDPR (legitimate interest in stability and functionality).

3) COOKIES

We use cookies to make the website attractive and enable certain functions. Some are session cookies (deleted when you close your browser); others are persistent. Cookies may collect browser, location and IP data. Processing is based on Art. 6(1)(b) or (f) GDPR. You can configure your browser to manage or refuse cookies; note that functionality may be restricted.

4) CONTACTING US

When you contact us (e.g. via contact form or email), personal data is collected and used solely to respond to your request. Legal basis: Art. 6(1)(f), and Art. 6(1)(b) where contact aims at concluding a contract. Data is deleted after your request has been processed, subject to legal retention requirements.

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

Per Art. 6(1)(b) GDPR, personal data is collected to execute a contract or open a customer account. You can delete your account at any time. Data is blocked/deleted after retention periods expire.

6) USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Newsletter Subscription: If you subscribe, we send regular information about our offers; only your email is mandatory. We use the double opt-in procedure (Art. 6(1)(a) GDPR) and store your IP, date and time of registration. You can unsubscribe at any time. 6.2 Newsletter to Existing Customers: If you provided your email when purchasing, we may send offers for similar goods (Art. 6(1)(f) GDPR). You can object at any time.

7) DATA PROCESSING FOR ORDER PROCESSING

Personal data is shared with the transport company for delivery and with payment providers for payment processing (Art. 6(1)(b) GDPR). Payment service providers used include PayPal (PayPal (Europe) S.a.r.l. et Cie, Luxembourg) and SOFORT/Klarna (SOFORT GmbH, Munich, part of the Klarna Group). Data is transferred only as necessary for payment processing.

8) CONTACTING CUSTOMERS FOR REVIEW REMINDERS

We use your email to send a one-time reminder to leave a review of your order, provided you gave explicit consent (Art. 6(1)(a) GDPR). You can revoke consent at any time.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS

We use linked (Shariff-solution) social plugins for Facebook, Google+ and Instagram. The buttons are linked via HTML, so no connection to their servers is made until you click. For details see each provider's privacy policy.

10) ONLINE MARKETING

10.1 DoubleClick by Google and 10.2 Google AdWords Conversion Tracking use cookies to display relevant ads, measure campaign success and track conversions (Art. 6(1)(f) GDPR). You can opt out via your browser settings or Google's ad settings.

11) WEB ANALYSIS SERVICES

This website uses Google Analytics with IP anonymization (_anonymizeIp()). Information about your use of the website is transmitted to Google and used to evaluate usage and compile reports (Art. 6(1)(f) GDPR). You can prevent data collection via browser settings or the Google opt-out plugin.

12) RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING

We use Facebook Pixel (with explicit consent, Art. 6(1)(a) GDPR) and Google AdWords Remarketing (Art. 6(1)(f) GDPR) to advertise our website. You can disable these via your browser or the providers' opt-out tools.

13) RIGHTS OF THE DATA SUBJECT

You have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), notification (Art. 19), data portability (Art. 20), withdrawal of consent (Art. 7(3)) and to lodge a complaint with a supervisory authority (Art. 77). 13.2 Right to object: where we process your data based on legitimate interests or for direct marketing, you have the right to object at any time with effect for the future.

14) DURATION OF STORAGE OF PERSONAL DATA

The duration of storage is determined by statutory retention periods (e.g. commercial and tax). After expiry, data is routinely deleted unless still required for the contract or we have a legitimate interest in further storage.